Program Management Professional (PgMP)℠ Credential
Course Specifications
Course number: 085000
Course length: 5.0 day(s)
Course Description
Your ability as a Program Manager to demonstrate best practices in program management—both on the job and through professional certification—is becoming the standard to compete in today's fast-paced and highly technical workplace. 
Course Objective: You will apply the generally recognized practices of program management acknowledged by the Project Management Institute (PMI®).

Target Student: This course is designed for experienced program management professionals interested in formal program management training, professionals working toward the Project Management Institute, Inc. (PMI®) Program Management Professional (PgMP)℠ certification, or completing Professional Development Units for PgMP renewal.

Prerequisites: To ensure your success, we recommend you first take the following Element K courses or have equivalent knowledge: 
•	Project Management Professional (PMP®) Certification: Third Edition (2008 Update) 
You should also have some work experience in the area of project and program management and be familiar with general project and program management terms and concepts. 
Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements
•	PC with a Pentium® processor, at least 300 MHz
•	Minimum of 64 MB of RAM with 1 GB of free hard disk space
•	CD-ROM drive
•	Super VGA recommended (set at least to 800 x 600 screen resolution) with 256 colors 
•	Internet connection with access to the World Wide Web
Platform Requirements
•	Windows® XP Professional or Windows® Vista
Software Requirements
The following software is required for the successful setup and completion of this course. 
•	A licensed copy of Microsoft® Office 2000 or later is required for the instructor. 
Performance-Based Objectives
Upon successful completion of this course, students will be able to: 
•	describe the organizational management processes.
•	identify the program management framework.
•	describe the basic program management themes.
•	describe the program management life cycle phases.
•	identify various program management processes.
•	describe the initiate program process.
•	describe the tools involved in planning program processes.
•	identify the program infrastructure.
•	describe how to plan program governance, stakeholder management, and communications. 
•	identify methods to plan and analyze risk management.
•	describe the plan program cost and budget processes.
•	describe the plan program procurement and contracts processes.
•	describe the plan program quality and audits process.
•	describe the processes involved in executing a program.
•	describe the processes involved in monitoring and controlling program integration, scope, time, and cost. 
•	describe the control of program quality and communications.
•	identify the steps involved in monitoring and controlling program performance, risks, and contracts. 
•	describe the program closure processes.
Course Content
Lesson 1: Understanding Organizational Management Processes
Topic 1A: Describe the Fundamentals of Project Management
Topic 1B: Describe Project Management Processes
Topic 1C: Examine Organizational Structures

Lesson 2: Identifying the Program Management Framework
Topic 2A: Introduction to Program Management
Topic 2B: Examine the Program Life Cycle
Topic 2C: Identify Program Management Roles

Lesson 3: Examining the Program Management Themes
Topic 3A: Describe the Program Benefits Management Theme
Topic 3B: Describe the Program Stakeholder Management Theme
Topic 3C: Describe the Program Governance Theme
Topic 3D: Describe Program Governance Across the Program Life Cycle 

Lesson 4: Understanding the Program Management Life Cycle Phases
Topic 4A: Describe Phase One: Pre-Program Set Up
Topic 4B: Describe Phase Two: Program Set Up
Topic 4C: Describe Phase Three: Establish Program Management and Technical Infrastructure 
Topic 4D: Describe Phase Four: Deliver the Benefits
Topic 4E: Describe Phase Five: Close the Program

Lesson 5: Identifying Program Management Processes
Topic 5A: Introduction to Program Management Processes
Topic 5B: Describe the Program Management Organization 
Topic 5C: Identify the Communication Channels
Topic 5D: Create the Program Definition Statement 
Topic 5E: Establish the Program Financial Framework
Topic 5F: Manage the Program Benefits

Lesson 6: Initiating the Program
Topic 6A: Identify Program Initiation Fundamentals
Topic 6B: Authorize Projects
Topic 6C: Initiate a Program Team

Lesson 7: Planning the Program Process
Topic 7A: Develop the Program Management Plan
Topic 7B: Plan Program Interface
Topic 7C: Plan Program Transition
Topic 7D: Plan Program Resources

Lesson 8: Developing the Program Infrastructure
Topic 8A: Plan for Human Resources
Topic 8B: Plan Program Scope Definition
Topic 8C: Create the Program WBS
Topic 8D: Develop the Program Schedule

Lesson 9: Planning Program Governance, Stakeholder Management, and Communications
Topic 9A: Plan Program Governance
Topic 9B: Plan Program Stakeholder Management
Topic 9C: Plan Program Communications

Lesson 10: Planning and Analyzing Risk Management
Topic 10A: Plan for Program Risks
Topic 10B: Identify Risks
Topic 10C: Analyze Risks
Topic 10D: Plan Program Risk Response

Lesson 11: Planning Program Cost and Budget
Topic 11A: Plan the Program Cost Estimate and Budget
Topic 11B: Plan the Program Cost
Topic 11C: Plan Program Cost Budgeting

Lesson 12: Planning Program Procurement and Contracts
Topic 12A: Plan Program Purchases and Acquisitions
Topic 12B: Plan Program Contracting

Lesson 13: Planning Program Quality and Audits
Topic 13A: Plan Program Quality
Topic 13B: Plan Audits

Lesson 14: Executing a Program
Topic 14A: Direct and Manage Program Execution
Topic 14B: Perform Quality Assurance
Topic 14C: Acquire the Program Team
Topic 14D: Develop a Program Team
Topic 14E: Distribute Information
Topic 14F: Request Seller Responses
Topic 14G: Select Sellers

Lesson 15: Monitoring and Controlling Program Integration, Scope, Time, and Cost
Topic 15A: Examine Integrated Change Control
Topic 15B: Control Resources
Topic 15C: Monitor and Control Program Work
Topic 15D: Manage and Control Program Issues
Topic 15E: Control Program Scope
Topic 15F: Monitor and Control the Program Schedule
Topic 15G: Monitor and Control Program Cost

Lesson 16: Controlling Program Quality and Communications
Topic 16A: Control Program Quality
Topic 16B: Control Program Communications

Lesson 17: Managing Program Performance, Risk, and Contracts
Topic 17A: Report Program Performance
Topic 17B: Monitor and Control Risk
Topic 17C: Describe Program Contract Administration

Lesson 18: Performing Program Closure
Topic 18A: Close the Program
Topic 18B: Close Program Components
Topic 18C: Close Program Contracts

Appendix A: Program Management–Best Practices

Appendix B: Program Management–Lessons Learned

Appendix C: Program Management–Case Studies from Industry